Refund policy

Returns and Refunds Policy

We want you to be happy with your purchase from Home Farmer Fertilisers.

Change-of-mind returns

We do not accept returns or provide refunds where you have simply changed your mind, ordered the incorrect product, or no longer require the product.

Please carefully check your product selection before completing your order.

Damaged, faulty or incorrect products

Please inspect your order when you receive it. If your product arrives damaged, is faulty, or you have received the wrong product, please contact us as soon as possible at paul@homefarmerfertilisers.com.au.

Please include your order number and, where appropriate, photographs showing the issue. We will assess the problem and work with you to provide an appropriate remedy in accordance with your rights under the Australian Consumer Law.

Where a return is required, we will provide instructions on how and where to return the product.

Refunds

If you are entitled to a refund, we will process the refund to your original payment method once the return or issue has been assessed and the refund has been approved.

The time for the refund to appear in your account may vary depending on your bank or payment provider.

Contact us

If you have any questions about a return, damaged product, faulty product or incorrect order, please contact:

Home Farmer Fertilisers
Email: paul@homefarmerfertilisers.com.au

Approved returns should be sent to:

PO Box 146
Cherryville SA 5134
Australia

Australian Consumer Law

Nothing in this policy is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.